Car Sales Speech
(Persuade)
If a person walks in I have to greet them rite away or another salesman would
- beat the pother sales person in rock paper scissors
- be on the look out
First I would greet the customer when they come on to the lot,
- wait a minute or two when they come in to not annoy them
- come out with huge cheesy smile and open hands
- high pitch voice to say welcome
- offer coffee or water
next I ask a brief of questions like if they are trading in a car or replacing or just adding, then after all that I tell them to look at a couple of cars and my goal is to find things that they liked from there previous car that I could use to show that this car here has all those things you love plus more.
- step back and let them look at cars and just when there is an argument step in so they keep looking for more instead of fighting and leaving but don't choose a side
- agree to what they say
- listen or pretend to
- ask questions like what did you like from your previous car that you would like in your next car?
- they like comfort and sportiness, then I say the Mustang seat is very comfortable new lumbar support and new bucket seats for a better ride and to keep you in your seat just in case you do any racing haha, sportiness I mean it's a Mustang, this car is build for going fast, but also to be safe, and around there I would turn on the 5.0 v8 Mustang.
- or if its a family i tell them about the SUV that has great gas mileage, safest vehicle, economical, and it simply looks good for them.
Now they love the car but they hate me because im selling it
- we go inside show them numbers and they say, price to high,
- i say its a best offer
- they say they found a better deal somehwere else or I have to leave, I have to talk to my husband, stiff like that,
- let's say price to high well this is the car you picked we can look at another one a bit cheaper if this is a bit over budget,
- but typically they will say, wait, well maybe we can work a number,
- and that's when I say ok, well you told me that you wanted to get as close to $400 as possible for monthly payment, if I can find some crazy way to get you to that number you would buy by his car today??
- wait wait wait wait, they say yes,
this is were the fun starts
- ok great give me on sec, leave talk to manager
- i dont tell manager anything but just leave and pretend like i am talking to him
- go back, and with excitement i say great news I was able to save you something something amount of dollars, I got you a 430 payment
- they're excited because they think they got a deal
- smile and stick my hand out and we're done.
then i pass it over to finance
- present them like they are the most amazing people
- Finance gets them and they sign and finance tryst to sell some stuff to them,
- they buy something a warranty or something.
wave good bye to them in longest smile
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